Adaptive Tech Inc. delivers a new architecture for engaging customers across industries. It qualifies them at first contact, sustains the conversation that follows, and gives back the time a practice spends chasing people.
Engage instantly. Establish the facts. Keep the client.
You are in an intensely competitive field, and the firm that answers first is a step ahead. The moment a prospect reaches out, Adaptive Tech replies by text or email in the language the prospect chose, then walks them through a mobile form built to gather the information you actually need.
One inquiry. First the facts, then the file.
You decide the intake questions. Adaptive Tech asks them the moment an inquiry arrives, and the answers come back as an initial view of the circumstances: enough to tell whether this prospect is a match for your practice before the first call.
An inquiry arrives
Web form, text, referral. A reply goes out within seconds, in your firm’s words, with a link to the conversation.
Conversational intake
Your questions, asked the way you wrote them. The answers are the first view of the circumstances.
In their own languageCase evaluation agreement
Goes out for signature inside the same conversation.
What it isThe client’s permission to build a CaseFile, so the firm can judge the case. Not yet representation.The CaseFile builds
Requests arrive on the client’s phone, a file or photos come back, and questions run both ways. Extraction culls the salient facts and plots them in legal terms, with sourced citations.
Facts. No conclusions.The firm decides
Your call, on the facts. The software never makes it.
Accept: the retainer agreement goes out for signature. Representation, legally bound.Decline: the prospect hears it in your firm’s words, in your firm’s tone.Into the matter
The CaseFile, with its facts and records, becomes the matter.
Adaptive case managementComing Q1 2027Until then, it hands into the four case management systems most firms run today.*
* Additional integrations are available under a professional fees arrangement.
For the cases you take, the same conversation carries the paperwork. It continues in the client’s native language while your team works in English, and Adaptive Tech does the translating. You can enable referral approvals and retainer agreements to go out for signature inside it, and you decide which records to collect: expenses as they accumulate, treatment as it goes on, each answer landing in a structured file. The legal documents themselves are not translated; the conversation around them is. The chasing becomes the software’s job rather than your staff’s.
Two ways to use Adaptive.
The same interview runs either way. What differs is who runs it, and how far the CaseFile goes afterward.
Legal tenant
Run your own intake, and take the CaseFile to maturity.
Your questions, your languages, your name on the conversation. After the case evaluation agreement the CaseFile keeps building: requests go to the client’s phone, files and photographs come back, and extraction reads each attachment into facts with sourced citations. Two-way, until the file holds what you need to settle or try the case. We call that CaseFile Maturity.
- The intake interview, the case evaluation agreement and the retainer, in one thread
- Document and photo requests, answered from the client’s phone
- Extraction of every attachment into the file, with its source cited
Purchase intake CaseFiles
Buy completed intakes, one at a time, from a seller on the platform.
A lead-generation seller runs the same interview and offers the finished intake CaseFile to your firm. You read it first, then buy or pass, and pay only for the ones you take. The platform runs the transaction and settles it through Stripe, and the plaintiff hears that your firm has their file.
- The intake questions and the plaintiff’s answers, in your language
- No further enrichment: what you buy is the intake
- Our first seller is taking on buyer firms now
Nobody has to be on the phone.
A plaintiff does the intake interview from their own phone, at whatever hour suits them. When a lead-generation partner feeds your firm, the lead has its link within seconds of arriving, so it never goes cold waiting for a callback.
Engage
A reply goes out within seconds of an inquiry, carrying a link to a form built for that matter type.
Establish
Details, reports and photographs arrive in one structured file, not scattered across inboxes, texts and phone messages.
Keep
The file shows what is complete, what is outstanding, and who owes the next step, so nothing stalls while a client waits on you.
Your prospect writes in one of ten languages. Your team reads English.
- Tell us what happened.
- Cuéntenos qué pasó.
- Conte-nos o que aconteceu.
- 请告诉我们发生了什么。
- 請告訴我們發生了什麼。
- 무슨 일이 있었는지 말씀해 주십시오.
- Sabihin po ninyo sa amin ang nangyari.
- Xin hãy kể cho chúng tôi nghe chuyện gì đã xảy ra.
- Racontez-nous ce qui s’est passé.
- Di nou sa ki te pase.
The prospect picks their language at first contact: English, Spanish, Portuguese, Chinese (Simplified or Traditional), Korean, Tagalog, Vietnamese, French or Haitian Creole. Every message after that arrives in it, and everything that reaches your team arrives in English. Adaptive Tech translates in both directions, so nobody waits for a bilingual staffer to be free and nothing is lost in a relayed phone call.
See it run on one of your own matters.
Configure your intake questions and your languages. You will see exactly what reaches your desk the morning after an inquiry comes in.